Welcome to the Optalis Communities
I’m delighted to personally welcome you to the Optalis communities!
I know that you may have complicated feelings about your upcoming stay. However, I want you to rest assured that our team is ready and prepared to welcome you warmly.
If you have any further questions or concerns, do not hesitate to reach out to your community representative. I look forward to your arrival!
Frequently Asked Questions
Will someone be there to greet me when I check in?
Yes! Upon arrival, you will be greeted warmly by your nurse and nursing assistant. Don’t worry! Both will be well-informed of your current condition and specific care needs. They will complete an initial health assessment and answer any questions you may have.
Are visitors allowed?
Please read our updated COVID-19 protocols regarding visitation.
What about meals?
For lunch and dinner, we have a “special of the day” option. You may choose to enjoy your meals in our well-appointed dining room or have your meals delivered to your room. We also have a Bistro Menu that many order from, which offers many more delicious choices.
What to Pack for Your Stay
When you choose Optalis for rehab, assisted living, or long-term care, we provide a range of services, amenities, and furnishings. However, you may be wondering what you should bring from home.
To ensure your stay is as enjoyable as possible, we have compiled a list of items that you should bring to the center, as well as some items that should be left at home. All items that you bring to the center should be clearly marked with your name.
Please consider bringing:
- Comfortable clothing/sweatsuits
- Tennis shoes/walking shoes
- Pajamas and a robe
- Glasses/hearing aids/dentures
- Adaptive equipment (walkers, canes)
- Personal care items
- Any electronics need to be inspected by our maintenance staff prior to use. Extension cords are not permitted.
Please leave at home:
- Large amounts of money
How to Keep Medical Bills Organized
After a hospital stay, a visit to your doctor, or a skilled nursing facility stay, you may receive many different documents. It is very important to keep these medical bills, payment statements, receipts, prescription information, and claim forms together and in order.
Download our guide, How to Keep Medical Bills Organized, for helpful tips to keep track of important information.