Compliance Program

Optalis Healthcare is committed to providing high-quality, patient-centered care for all residents and conducting its operations in compliance with all laws and regulations and with the highest professional and ethical standards. Optalis Healthcare promotes an environment that encourages all Optalis associates, contractors, providers, suppliers, guests, residents, and family members to report – in good faith – any actual or suspected fraud, waste, abuse, violations of law, regulation, or Optalis policies.

Optalis Healthcare prohibits retaliation – in any form – against any individual reporting issues and concerns in good faith. Retaliation is subject to discipline up to and including termination of employment or termination of participation in or business relationships with Optalis Healthcare. Optalis Healthcare will attempt to maintain, within the limits of the law, the confidentiality, and identity of individuals reporting issues and concerns.

You can find our Compliance Concern Resolution Form below.

Compliance Concern Resolution Form

Please give us the opportunity to address your concerns by completing this form. If you leave your contact information, expect a response in 3-5 business days.

Information about the Person Requesting Assistance:

Full Name

Address

Phone

Best Time To Call

Please Select The Center

Are you a resident living in this center?

Yes

Information About Your Concern

What is your concern about?

When did the problem or incident occur?

Who else knows about the problem or incident? Please include the title of the staff member or members if known.

How can we address your issue?

Is this an ongoing problem?

Yes

Have you contacted us in the past about this issue?

Yes

This field is for validation purposes and should be left unchanged.